Shipping Policy

At Chandi House, we are committed to delivering your orders quickly, safely, and reliably across Pakistan.

1. Delivery Coverage

We currently deliver all over Pakistan through trusted courier partners.

2. Order Processing Time

  • Orders are processed within 1–2 working days after confirmation
  • Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Time

  • Standard Delivery: 3–5 working days
  • Delivery time may vary depending on your location and courier service

4. Shipping Charges

  • We offer free delivery on selected products or promotions
  • Otherwise, a standard delivery fee will be applied at checkout

5. Order Confirmation

  • Our team may contact you via call or WhatsApp to confirm your order
  • Orders not confirmed may be delayed or cancelled

6. Order Tracking

Once your order is shipped, you may receive a tracking ID (if available) to monitor your delivery status.

7. Delays

While we aim to deliver on time, delays may occur due to:

  • Weather conditions
  • Courier issues
  • High order volume

We appreciate your patience in such situations.

8. Incorrect Address

Please ensure your shipping details are correct. Chandi House is not responsible for delays or failed deliveries due to incorrect information.

9. Failed Delivery Attempts

If the courier is unable to deliver your order after multiple attempts, the package may be returned to us.

10. Contact Us

For any shipping-related queries, feel free to contact us: