Privacy Policy

At Chandi House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following information:

Personal Information: Name, phone number, email address, shipping and billing address
Order Details: Products purchased, payment method, and transaction details
Technical Data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you regarding your purchase
Improve our website and customer experience
Send updates, promotions, and offers (only if you opt-in)
Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

Delivery partners to ship your orders
Payment providers to process transactions securely
Service providers that help us operate our website

4. Cookies & Tracking

Our website uses cookies to:

Enhance your browsing experience
Understand website traffic and performance
Remember your preferences

You can disable cookies through your browser settings if you prefer.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, so we cannot guarantee absolute security.